Returns + Shipping

Returns
If for any reason you are not happy with your purchase, you may return the items postmarked within 14 calendar days of receipt.

Refunds will be issued to your original method of payment, or as merchandise credit. Please note that original shipping charges are non-refundable. Items must be returned in their original condition.

If you receive an item that is damaged please contact us immediately. All damages must be reported within 48 hours upon delivery. 

To initiate a return please email us with the return reason at info@highdesertobservatory.com, the customer is responsible for all return shipping costs.

Shipping

Please allow 2-3 business days once order is processed for shipment.

High Desert Observatory is not responsible for lost, delayed or damaged items caused by shipping provider, or items lost due to incorrect shipping address provided at checkout.